Refund Policy

Returns & Refunds

Meisterschaft Motorsport Engineering — effective policy for all orders

Overview

All returns and refunds must satisfy both the original manufacturer’s return/refund policy and Meisterschaft Motorsport Engineering’s policies as outlined below. Both sets of conditions must be met for a return to be accepted.

Return eligibility

To be eligible for a return, items must meet all of the following conditions:

Unused and in the same condition as received
In original, undamaged packaging
Returned within 10 days of the date received

Returns requested after 10 days of receipt cannot be accepted and are not eligible for refund or exchange.

How to initiate a return

Contact us at [email protected] before shipping anything back.
Include your order number, reason for return, and photos where applicable.
Wait for written authorization and return instructions — do not ship without approval.
Package items securely in original product packaging and ship using a trackable carrier.

For items valued over $100, we strongly recommend purchasing shipping insurance. We cannot be responsible for returns that are lost or damaged in transit.

Return shipping costs

The buyer is responsible for all return shipping costs. Shipping costs are non-refundable. If we shipped an incorrect item, we will arrange return shipping at our expense.

Refund process

Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund.

If approved, a credit will be applied to your original payment method within 10 business days. Please note:

A restocking fee may apply depending on the item and condition
Original shipping costs are non-refundable
Payment platform fees (PayPal, credit card processing fees, etc.) are non-refundable

Restocking fees may apply

Return window	Fee
0–10 days from receipt	Restocking fee may apply — contact us for details
After 10 days	Not eligible for return or refund

Exchanges

We replace items only if they are defective or damaged during shipping. If you need to exchange a defective item for the same product, contact us at [email protected].

Exchange timelines vary depending on item availability and your location. We will communicate estimated lead time at the time of approval.

Non-returnable items

The following are not eligible for return or refund:

Items returned after 10 days from receipt
Items not in original, unused condition
Items missing original packaging
Special order or custom items (unless defective)
Items that do not meet the manufacturer’s own return conditions

Questions about your return or order?

[email protected]